This policy explains how Teriya, operated in Côte d'Ivoire, handles your personal data when you use our apps and services. We apply data minimization and purpose limitation.
Data we collect
Account data (name, phone number), ride and order data, payment data, communications, and technical data from your device.
You provide some data directly; other data is generated by your use of the service.
Location
With your permission, we process your location to offer rides, track trips and estimate arrival times. You can manage location access in your device settings.
How we use your data
To provide and secure the service, process payments, prevent fraud, provide support, and meet our legal obligations.
We do not use your data for third-party advertising.
Payments
Payments are processed through licensed providers (mobile money, cards). Teriya does not store full card numbers; only the information needed for the transaction and for fraud prevention is kept.
Sharing your data
We share only what is necessary with drivers, couriers and merchants to fulfil your order, with our technical providers, and with authorities where the law requires it.
We do not sell your personal data.
Retention
We keep your data for as long as needed to provide the service and meet our legal, accounting and security obligations, then we delete or anonymize it.
Your rights
You can access your data, correct it, request its deletion and object to certain processing. To exercise these rights, write to us at privacy@marketing-teriya.staging.havenkeep.app.
Data security
We protect your data with encryption in transit, restricted access and tamper-evident logging of sensitive operations. No system is perfect, but we treat security as a permanent priority.
Children
Teriya is not intended for people under 18, and we do not knowingly collect their data.
Changes and contact
We may update this policy; we will notify you of material changes. For any question about your data, write to us at privacy@marketing-teriya.staging.havenkeep.app.