Account & privacy

Account & privacy basics

Your account is yours to control. Here is how to manage your profile, your notifications and your data — and what we do to keep it safe.

Managing your profile

Update your name, photo, email and saved addresses any time from your profile. You can change your app language between French, English and Spanish.

Your phone number is the key to your account; changing it is verified by a one-time code for security.

Notifications

Choose which notifications you receive. You stay informed about your active trips and orders, and you can turn marketing messages on or off.

Essential alerts about a trip in progress are always delivered so you are never left without important information.

Your privacy on a trip

When you contact a driver, courier or merchant, your real phone number is masked — they never see it. Your saved payment details are never shared with them.

Your live location is used only to provide the service and to keep you safe.

Your data

We collect what is needed to run the service — your trips, orders and payments — and protect it. You can view your activity in the app at any time.

We do not sell your personal data.

Sessions and security

You can see where your account is signed in and sign out of a device you no longer use. If anything looks unfamiliar, sign out everywhere and contact support.

Sensitive details like one-time codes are never shown back to you or stored in plain text.

One app, every service

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Account & privacy basics · Teriya